How can jewellery retailers, who have survived up to this point, ensure they keep growing and thriving during these uncertain times?
Our Co-Founder, Sukhi Jutla, recently wrote an article for Jewellery Focus, sharing her best tips on how the trade can come out of this pandemic stronger than ever, by embracing digital technology-driven new trends.
In this article, she talks about omnichannel sales, customer engagement via social media, concierge services – the rise of personalisation, rethinking the supply chain, digital reskilling of your staff, conferences and trade shows go virtual, and new digital offerings and products.
Read the article here.