Categories
MarketOrders News

MarketOrders COO speaks at Inclusive Boards: Executive Leadership Programme

Our Co-Founder & COO, Sukhi Jutla, was invited to speak about career progression as a panelist during the Inclusive Boards: Executive Leadership Programme.

This programme was aimed at senior women leaders who came from companies including Deliveroo, Draper Espirit, HSBC, MoneySuperMarket Group and Lloyds Banking Group.

It was run as a residential programme at the Mallory Court Spa at Leamington Spa with 2 days of facilitated learning.

Inclusive Boards is the UK’s leading executive search agency specialising in diversity and inclusion at governance level. They support organisations to develop more diverse boards, senior leadership teams, and improved governance structures.

Sukhi was joined by 2 other panelists including Tamara McMillen, Executive Director of Sales at Virgin Media Business and Namrata Sarmah, Senior Director at Viacom.

Topics discussed included:

  • Climbing the career ladder
  • How to get board roles
  • Personality and leadership style
  • Balancing work/family life
  • Building and using your network
  • Continuous development and upskilling
  • Unconscious bias and overcoming challenges

 

Sukhi shared her personal story of how she navigates her career progressions, from being an employee to becoming an entrepreneur and board member. 

The event was a huge success and Ellen Partridge, Campaigns Officer for Inclusive Boards left this review for Sukhi:

‘’Sukhi was an inspiring panelist during the Inclusive Boards: Executive Leadership Programme, having a huge impact on senior women leaders in the room. She captured the attention of the room with her story and offered interesting perspectives on career progression, personal development, and work-life interface.’’

A few other reviews also include:

 

 

Categories
MarketOrders News

The psychology of innovation – what we’ve learnt at The Economist conference

October 3, our Head of PR & Communications, Caroline Hoffmann, was invited to The Economist conference in London.

A day of learning, debating and networking, organised in the heart of London at the Royal Institute of British Architects.

One topic particularly interested Caroline: “The Psychology of Innovation”, run by Dr. Brian Marien, Founder & Director at Positive Group.

Here is her outtake (keep in mind that everything is scientifically proven):

 

Being emotional hacks your thinking

When we are emotionally affected by a subject, a situation, it changes the way we feel, think and behave.

Why? Because emotional regulation shifts when we are stressed. 

Emotions drive all the thinking and can prevent us from thinking rationally, clearly and being open to other people’s opinions.

Stress changes the circuits of the brain and drives negative emotions. It can make us doubt, feel unconfident, incapable, worthless.

 

You’re never too old to change the way you think

Good news, you can change the way your brain thinks, it is not as it is forever!

Thinking differently can be taught. If your brain is more amenable when we’re young, it remains amenable throughout your life. It means that no matter how old you are, you can teach your brain to think positively and regulate your emotions.

 

Be optimistic and you’ll live longer

Optimists live longer – it’s proven! 

I remember seeing a documentary about the power of smiling. Some scientists experimented how smiling could change our moods and, in a nutshell, they found out that smiling was obviously, a result of feeling happy, but that also smiling, as a cause, could result in making you feel happy. Indeed, if you make yourself smile more often, you’ll feel happier. It can feel weird at first, but actually smiling and laughing “easily” is like any other exercise; it takes practice!

Don’t wait to spread some good vibes and from now on, always see the glass half full and laugh at your colleagues’ jokes!

 

What does it have to do with innovation?

All kinds of innovation are stressful. Whether it is a new product, a new technology, a new management process or new hiring, stress can easily make us feel uncomfortable.

Here are a few examples:

A new product can lead us to be close-minded: “We’ve done it this way in my family for generations, why should we change now?”. Another way of seeing the situation would be: “Maybe this new product could make us more efficient, productive, profitable, and starts a new air of our family finally embracing technology.”

A new management process can make us feel upset and think negatively: “The company has been acquired by this big group. They’re going to merge our teams. I don’t want to talk to these guys who think they are better than us and impose us their ways of working.”. Another way of thinking would be: “I’m glad we’re merging the teams. We’re going to have even more incredible talents, learn new things and will smash our annual goals!”

New hiring could make you feel insecure: “Why did they hire this woman? She’s already got some of my missions and it’s only been a week. What’s next, taking my job?”. Another way of looking at the situation would be: “I’m glad they hired her! She’s doing some of my work so now I have more time to focus on innovative ways to improve my processes.”

 

MarketOrders’ opinion

The last decade has seen companies coming up with many ways to improve employees’ happiness at work. Free food, gym, parties, stunning offices, and team building activities; it all sounds lovely, but isn’t it a bit superficial? Is that really improving employees’ fulfilment?

At MarketOrders, we believe that people can only feel comfortable and thrive in a company if they feel they matter. What does that mean? It means being able to speak openly, being listened to, having their voice heard. It also means having your work and efforts recognised and praised, and your successes and achievements celebrated, no matter how small.

 

Innovation always brings downsides. We should be able to understand them, monitor them and take actions.

Understand how the brain functions and reacts to innovation will help it flourish. Leaders have to be aware of the psychology of behaviour and make sure their employees are feeling comfortable, listened, and happy.

Do you have an opinion? Anything you’d like to add? We’d love to hear it in the comments below!

Categories
MarketOrders News

MarketOrders COO at the Women in Tech Festival UK 2019

The Women In Tech Festival UK 2019 was held at The Brewery, London on the 17th of September where our COO and Co-Founder, Sukhi Jutla, was in attendance and also panel moderated the session ‘ Ready, Set, Start-up!’.

Sukhi commented: “This festival is important for us to attend as we believe, as a tech company, that the future of tech needs to include everyone and that includes women.”

She added: “Conferences like the Women in Tech Festival are so important to allow communities to come together and showcase female tech talent as well as providing an opportunity to network and learn about how to embark on a career in the tech field as a woman”.

Attended by thousands of people with 3 parallel stages and hundreds of hours of talks and workshops, this festival centred around how to support women’s careers in the tech field as well as sharing stories and challenges in the start-up world.

Sessions throughout the day were varied and included practical tips on how to jump-start a career in tech, understand how to build teams and taking care of your mental wellbeing. Sessions covered topics such as:

  • How women can ‘own the room’ when they deliver talks and presentations
  • Striking a balance between work-life, home-life and the sacrifices being made.
  • How to manage the unpredictable and demanding expectations of the tech industry.
  • How can companies create a culture that enables you to look after yourself.

 

Sukhi moderated a panel with four incredible female women who are all on different stages in their tech journeys:

  • Gemma Bloemen – Elder
  • Julie Fedele – TwoFeetin
  • Myrto Lalacos – L Marks, AccelerateME
  • Kike Oniwinde – BYP Network

Sukhi shared her journey into becoming a tech entrepreneur
(having been a corporate worker turned life coach turned author turned entrepreneur!).

It is the perfect example that you can re-ivent yourself and adapt to any career changes as long as you are willing to keep learning new skills.

If you missed it you can watch this short clip (on LinkedIn) where the panellists concluded by sharing their top tips for attendees to take away (with thanks to Kate Wood for the footage).

Categories
MarketOrders News

MarketOrders at the International Jewellery London (IJL) 2019

The International Jewellery London (IJL) is the pre-eminent annual destination for the best of British fine jewellery, as well as leading brands from around the globe.

It is the global meeting place for the jewellery trade so it’s only natural that MarketOrders attended. Our COO & Co-Founder Sukhi Jutla was also asked to speak on a panel about The Future of Fine Jewellery.

In this blog post, she gives her personal take on the IFL and the key takeaways points and trends she learned as well as an overview of her panel talk.

About IJL No alt text provided for this image

The IFL is an annual event held in London over the course of 3 days. There were a number of seminars, talks and workshops talking about the new trends and technologies emerging in the jewellery industry.

The exhibition featured a catwalk show showing the latest jewellery designs, an inspiration theatre talking about how to embrace technologies to improve customer experiences and the knowledge Hub where I was speaking.

The key themes at IFL focused on: 

  • The future of lab-grown diamonds
  • The Future of Fine Jewellery
  • Jewellery trends for 2020
  • How to embrace systems and tech to deliver the ultimate shopping experience
  • Sustainability in the jewellery trade

 

MarketOrders point of viewKrystian Ozog also came along and he looks after our customers at MarketOrders as our Chief Customer Care Officer

Walking around the Olympia exhibition centre with the most beautiful and dazzling jewellery collections looking back at you made me think even deeper about how MarkterOrders can best serve the industry and more specifically, help our retailers.

Almost everyone I spoke to said their biggest issues were with not being able to communicate enough to the end consumer. 

With most of the products being created by designers, suppliers and manufacturers who are often removed from the consumer on the high street, it can be hard to see what products are selling and why some items don’t sell. 

Without some sort of communication with the end consumer, it can be difficult to truly provide what the consumer needs.

This is why MarketOrders exists; to bridge that gap. By only placing orders from retailers, suppliers will only produce items that are needed.

Retailers are best placed to place orders as they face off to the customer on a daily basis. They understand what sells and what won’t.

By placing personalised orders on-demand, retailers can be confident that they can sell their stock and not have to meltdown items that don’t sell or be stuck with inventory on shelves.

No alt text provided for this image

The Future of Fine Jewellery Panel 

If you missed my panel talk here are the key highlights from my panel.

I was joined by Naomi Newton-Sherlock, the Creative Director at Domino and Daisy Grice, a jewellery designer. Chairing the panel was Asha Pitt from the Professional Jeweller.

Note: MarkeOrders has a profile feature in Septembers edition of the Professional Jewellery which you can check out here on page 78.

 

 

On Millenials and jewellery trends….No alt text provided for this image

  • Millennials shop in different ways. They are not looking to buy a product but an experience. So can retailers keep up with these changing consumer demands?
  • It’s no longer seen as fashionable to buy expensive jewellery if demi-stones look just as good and are half the price. Millennials are image-conscious and want to be able to keep up with changing fashion trends without the costs involved.
  • Consumers and Millenials, in particular, are looking for convenience and personalisation. They are not buying a product but experiences as they value experiences more highly.

 

What advancements should the jewellery industry be embracing?Our visionary CEO of MarketOrders was also in attendance at the IFL to look for new trends.

  • Retailers are no longer selling a product but an experience.
  • Consumers value individual attention, customization and personalisation as opposed to mass-market customer service.
  • Retailers and designers need to think about how best to reach their customers and listen to what they are asking for

When it comes to responsible jewellery manufacture, do consumers really care? 

  • If given the choice, most consumers would opt for the responsibly sourced jewellery but retailers say this is still a small proportion of their sales simply because not enough suppliers are providing this due to the extra costs involved.
  • Perhaps if consumers voted with the pounds in their pockets then things could potentially change.
  • However, responsibly sourced jewellery is still more expensive and not enough consumers feel they want to pay extra for this.

Demi-fine / semi-fine jewellery continues to grow as a market segment; should fine jewellers be concerned?

  • Not necessarily. Most retailers are now stocking an array of different types of jewellery so that they can cater to all consumers.
  • In order to stay ahead it is vital retailers notice and adapts to consumers changing demands otherwise they risk being left behind.

Q) How can technology improve the consumer experience and industry margins?

 

  • Without a doubt, it is imperative the industry embraces technology to better serve their consumers.Our Chief Customer Care Officer, Krystian Ozog relaxes on a chair after a busy conference!
  • Retailers need to have omni-channels, different ways to reach their consumers and give them different options to see and buy their products.
  • Make the purchase an experience and not just a transaction.
  • The jewellery industry is no longer competing with other jewellery but with other products. Jewellery used to be a popular gifting idea but now it’s competing with the latest iPhone, tech gadget or luxury holiday!

I hope you enjoyed this roundup summary of IFL, looking forward to next year!