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Privacy Policy

It has always been one of [MO] top priorities to protect user’s privacy and Marketorders [MO] is dedicating in maintaining users’ privacy at the highest business and technology possible level. For purpose of this Privacy Policy, “user’s privacy” (“Privacy”) refers to information and personal data collected by Marketorders [MO] or recorded by User’s operation system/software/app during user’s visiting to Marketorders [MO] website, which Marketorders [MO] may have access into under user’s explicit consent. In order to better protect the Privacy, Marketorders [MO] has enacted and promulgated this Privacy Policy (“Privacy Policy”) so as to explain the protection of Privacy Marketorders [MO] offers in its practices and the options that Users have regarding the sharing and provision of Privacy.


Purpose of Collection of Information

With an aim to provide better services and products, simplify the online shopping process and analyze the market needs and trends, Marketorders [MO] may need to collect information and personal data from users on, including but not limited to, name, gender, location, address, age, nationality, title of entity, business license (scanned copy and license number), payment information (credit card information, bank account information), telephone number, mobile phone number, E-mail address and other contact information. The information and personnel date collected by Marketorders [MO] when user is browsing Marketorders [MO] websites will rarely be used for creating efficient, meaningful, customized shopping experience, such as saving user’s time of filling in personal information repeatedly, highlighting products and services that user may be interested, informing user the latest promotions, product information and service and even designing user’s tailor-made webpage appearance. The scope of information collected may vary from time to time.


Information Provided in Registration

Marketorders [MO] service only provides to registered users (“Registered User”) and before requesting any services or ordering any products, users must complete an online registration process by filling in the information required by Marketorders [MO]. Before commencing the registration process, Marketorders [MO] will ask your permission on accessing into the information and Marketorders [MO] will process the information only when user explicitly agrees on it by ticking the relevant box on the webpage. The information user provides will only be used to provide better customer experience to the Registered User and it is Registered User’s obligation to update the information by informing Marketorders [MO] online.


Contact Information

Contact information, such as mailing address, telephone number, mobile phone number, E-mail address and other contact information, will only be used to communicate with Registered User for information sharing (newsflash, newsletter, promotional information, etc.), notifications, account maintenance, P.O. processing, logistic arrangement and even lucky draw winner notification. For mobile device, such as mobile phone or other electronic device with a phone function may receive SMS message regarding the above-mentioned matters.


Log Files and Cookies

As pre-designed by the software and operation system, when surfing websites, User’s log information and International Protocol (IP) along with other necessary information may be automatically collected by the server so as to let us know where the user is visiting from and what type of device the user is using. The information will only be used for the purposes of general statistics, system administration, order verification, internal marketing and system troubleshooting.

Product Reviews and Comments

Registered User is always welcomed to share product review, comments and personal experience of the service and products provided by Marketorders [MO]. For management purpose and better service, Marketorders [MO] may request the Registered User to provide account number, contact information and location, etc. Privacy in connection with product review, comments and personal experience will be carefully protected and key personal information will be included in case Marketorders [MO] shares the product review, comments and personal experience with other Registered Users or the public.


Mandatory Requirement of Disclosure of Information

From time to time, Marketorders [MO] may be asked or requested to disclose information if subpoenaed, served with a court order or requested by law-enforcement officials conducting investigations, or if Marketorders [MO] is otherwise required by law to disclose such information. Marketorders [MO] will also release personal information when necessary to protect its legal rights or enforce Marketorders [MO] Terms of Use and other agreements. For example, Marketorders [MO] may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on its websites.


Non-Personally Identifiable Information

Marketorders [MO] may share information that does not identify any specific Registered User or any other user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners. Marketorders [MO] guarantees that non-personally identifiable information may be obtained from the information.

Marketorders [MO] incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of the Registered User’s personal information, such as:

* Safeguarding all financial transactions done through Marketorders [MO] website with Secure Sockets Layer (“SSL”) encryption

* Granting only employees who are providing a specific service access to the Registered User’s personal information

* Workings only with third-party service providers who Marketorders [MO] believes adequately secure all computer hardware.


Options for Registered User When Not Willing to Share Personal Information

If user has an issue with sharing of personal information or any clauses as set forth in this Privacy Policy is not acceptable to the user when registering in Marketorders [MO] website, the user may stop the registration process and delete all personal information that has been filled in the registration application E-form. If the user has completed the registration process, the Registered User may write to Marketorders [MO] or call Marketorders [MO] service line to request: (1) terminate account and delete all account information; (2) unsubscribe SMS service or E-mail promotion; (3) Deletion of all information that Registered User provider.


Offline Information

Apart from the information and personal data Marketorders [MO] collected online, for information and personal data collected by Marketorders [MO] offline, such as information collected by phone calls, E-mailing or face-to-face meetings, Marketorders [MO] provides protection on same or similar level with the best business possible endeavor.

Amendment or Updates on Privacy Policy

Marketorders [MO] reserves the right to amend, modify, change or update this Privacy Policy so as to match the latest law or other legal requirements. It is Registered User’s obligation to responsible to check and review the Privacy Policy periodically and if any of the clauses as set forth in the Privacy Policy is not acceptable, please stop using our service and write to Marketorders [MO] to ask deletion of personal information and data.


Limitation on Protection of Privacy

Notwithstanding the Privacy Policy and even though Marketorders [MO] is doing its best to protect Registered User’s privacy and personal data, there are still possibilities of leakage of personal information, cyber-attacks, hacking and other illegal or criminal behaviors that out of Marketorders [MO] control. In case where Registered User finds any leakage of personal information or any clue of so, Marketorders [MO] strongly encourages the Registered User to file a report to Marketorders [MO] in a timely manner so as Marketorders [MO] may locate the source of leakage or report to law enforcement agencies for legal remedies.


Last updated on Feb 2017.